At Webcartridge, we take great care to ensure that your deliveries arrive on time and in perfect condition. That’s why all products you purchase on our website are dispatched directly from our own warehouses, never from third parties. This allows us to guarantee availability, delivery times, and that your orders arrive in excellent condition.

Availability

We try to be as clear as possible about our product stock levels. Therefore, on each product page you will find detailed information about availability and the approximate date you could receive the item. On the checkout page, once you’ve entered the delivery address, you will see a more accurate estimate of when your order should arrive, depending on the shipping method selected and product availability.

To understand the availability of each product, you will see the following notes on the product page:

In stock

We have this product in stock in our warehouses and can dispatch it immediately. We’ll indicate the approximate date you could receive your order.

Available

We don’t have this product in stock in our warehouses, but it’s immediately available from our suppliers. In this case, your order may take up to three more days than products we have in stock. Due to the uncertainty of when we’ll be able to dispatch it, we’ll provide you with a range of days when the product could be delivered.

On request

These products are only purchased upon explicit customer request and cannot be cancelled or returned (under the right of withdrawal). Regarding availability, they are the same as available products — not in stock, but we can acquire them from a supplier.

Coming soon

New products that we will soon have in stock, but have not yet received. You won’t be able to purchase them yet (since we don’t know the exact arrival date), but you can leave your email address and we’ll notify you once they’re in stock.

Out of stock

Unfortunately, this product is not in stock and we cannot source it quickly from our suppliers, so we are unable to sell it to you. You can leave us your email address and we’ll notify you when it becomes available again.

Discontinued

This product is no longer available and won’t be restocked, as it has been discontinued by our purchasing team.

Shipping methods

At Webcartridge, we offer two types of shipping: standard, which is always available, and priority, which may not be available for some delivery areas. The delivery times and costs shown on this page refer to the Ireland. Since we ship to other countries as well, you should check the specific website for each country for more details. In addition, when you go to finalise your order and provide your address, the website will display the available shipping options, their cost, and the estimated delivery time.

Priority delivery

This premium shipping service in Mainland UK is operated by Hermes and provides next working day delivery (provided the order is confirmed before 13 h). The service costs 6.90 € if the order amounts to less than € 60 € and 2.95 € if the order exceeds € 60 €.

This type of delivery may be deactivated and may not be an option if the congestion in our warehouse, copy shop production centre or transport company is so high that we cannot guarantee the quality of the service. There are times when this service is limited to a daily quota of orders.

We only offer priority shipping when all products that make up the order have the status of "in stock", which means that they available to be dispatched from our local warehouse. 

STANDARD DELIVERY

Regular shipping orders to Mainland UK are delivered within 24h/72h by Hermes. This service costs 3.95 € for orders under € 60 € and it is free of charge for orders amounting to more than € 60 €. If an order must be shipped from our main warehouse, the delivery time is extended to 3-5 working days.

SHIPMENTS TO NORTHERN IRELAND, THE HIGHLANDS AND THE ISLE OF MAN

Only the standard delivery option is available for all orders to Northern Ireland, the Highlands, the Scottish Isles and the Isle of Man. Deliveries to these destinations will take slightly longer (3-5 days if local stock is available and 4-7 days if shipped from our main warehouse). They will have a cost of 6.95 € for orders under € 60 € and 2.95 € for orders over € 60 €.

SHIPMENTS TO THE CHANNEL ISLANDS (GUERNSEY AND JERSEY)

For shipments to Guernsey and Jersey, only the standard delivery option is available. Deliveries to these destinations will take slightly longer (3-5 days if local stock is available and 4-7 days if shipped from our main warehouse). They will have a cost of 8.95 € for orders under € 60 € and 4.95 € for orders over € 60 €.

SHIPMENTS TO BRITISH FORCES POST OFFICE (BFPO)

We provide the option of sending orders to a British Forces Post Office address.  Deliveries to BFPO addresses cost 9.95 € regardless of the order amount and delivery time is approximately 3-5 days if local stock is available and 4-7 days if it leaves from our main warehouse.

INTERNATIONAL DELIVERIES

At Webcartridge UK, we do not ship to other countries nor to overseas territories such as Gibraltar, the Cayman Islands and the Falkland Islands. However, we have dedicated versions of this website for countries in Europe and America which provide delivery options for addresses within those territories.

General considerations

Please note that various promotions may occasionally reduce shipping prices and are not reflected here. Also, the transit times listed here may be subject to change and may be extended due to high demand in our warehouses, print production centre or in the delivery companies themselves (especially during peak seasons).

Webcartridge is not responsible for delays or failure to deliver orders caused by circumstances beyond our control, commonly referred to as “force majeure”.

Webcartridge accepts no responsibility if an order is not delivered within the estimated timeframe due to reasons attributable to the courier company, and therefore shipping costs will not be refunded.

However, if you selected the priority production or shipping method but received the order using the standard method due to problems in our production centre or warehouse, you may request a refund of the difference between the two methods. That is, we will refund the additional cost you paid for the priority service, deducting the difference between the standard shipping cost and the priority shipping cost.